Frequently Asked Questions

What are your main products?
We mainly produce home cleaning products, kitchen cleaning supplies, floor cleaning tools, etc. We also support OEM/ODM customization.
What customization services do you support?
We support customization in color, size, logo printing, packaging, etc., and also support small batch customization.
What is the minimum order quantity (MOQ)?

Small batch test orders: 100-500 pieces

Regular batch orders: 500-2000 pieces

OEM/ODM orders: Typically starting from 5000 pieces, specifics are negotiable

What is the production and delivery time?

Stock products: 1-3 days delivery

Small batch customization: 7-10 days

OEM/ODM orders: Typically 15-30 days, specifics are negotiable

What payment methods do you support?

International trade payments: T/T (Telegraphic Transfer), L/C (Letter of Credit)

Cross-border e-commerce payments: PayPal, Alibaba Trade, Credit Card

How do you ensure product quality?

Strict quality inspection: All products undergo multiple quality checks                                    Eco-friendly materials: Compliant with international standards (e.g., FDA, SGS certifications)

After-sales guarantee: In case of quality issues, refunds or replacements can be negotiated


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Contact Us

xiaomo@xinjistore.com